Design concept — not the live site
Custapt icon AI Sales for Growing Distributors — Powered by Custapt

Never let a repeat customer go quiet.

AI Sales tracks every account's ordering pattern — so you always know who's gone quiet, thriving, or at risk.

Before & after

Without AI Sales vs. with AI Sales.

Without AI Sales
Don't know who stopped ordering
Follow-ups and opportunities get missed
Repeat business quietly leaks away
Revenue keeps slipping, cause unclear
VS
With AI Sales
Know exactly who needs attention, today
Timely, automatic follow-up reminders
Win back at-risk and lapsed accounts
Repeat orders — and revenue — grow
One system, not five spreadsheets

Everything from first order to repeat order.

Customer follow-ups Sales orders Purchase & supplier orders Inventory & stock Invoicing & payments Multi-company support
The follow‑up gap

Good customers don't quit loudly.

It's rarely bad service. It's a silent assumption they'll reorder, no alert when they don't, a follow-up that slips, or a thread lost in someone's inbox.

Customer health · this month Live
$91.5kat stake
Paused79% · $71,950
Exceptional15% · $14,050
Inactive6% · $5,450

Illustrative view, modeled on live AI Sales account data.

Who stopped ordering?

Most teams can't say which customers went quiet last month — let alone why.

Follow-ups fall through

Without reminders, the next call happens by memory, not by schedule — and memory misses.

No visibility into response

You can't tell if a customer saw your last message, replied to a rep, or went silent.

No one owns the risk

When follow-up isn't assigned to a person, everyone assumes someone else is handling it.

25×

costlier to win a new customer than to keep an existing one.

— Harvard Business Review

20–30%

of revenue is commonly lost to repeat customers who quietly churn.

21×

more likely to qualify a lead followed up within 5 minutes, versus 30.

The AI Sales customer tracker

Every account, triaged automatically.

AI Sales scores every customer by ordering pattern — not gut feel — and sorts them into three lanes your team can act on today.

Paused

Order rhythm has slowed against their own history. A nudge now usually brings them straight back.

Exceptional

Ordering above their normal pattern — your clearest upsell and expansion targets this month.

Inactive

Gone quiet well past their usual cycle. At real risk of full churn without a direct call.

Continuous conversation tracking, so a customer thread never dead-ends in one person's inbox.

Dashboard reminders that keep follow-up on schedule, not on memory.

Full order history on every account, for faster and smarter reorders.

Clear task ownership, so every at-risk account is someone's job, not everyone's assumption.

Sales orders, purchasing and stock tracking built in — one system instead of five spreadsheets.

Boosted retention and repeat sales, measured in dollars at risk, not vague sentiment.

Who's behind Custapt

25+ years of Oracle Cloud delivery, built into one retention tool.

AI Sales is built by Custapt's techno-functional team, with decades of enterprise Oracle Cloud delivery experience — so it's secure, proactive, and built for how distribution businesses actually run their order desk.

We didn't set out to build another dashboard. We set out to answer one question every sales leader asks eventually: which of my customers need a call today?

1-month free trial available

Turn insight into action.
Reconnect. Re-engage. Repeat.

Book a live walkthrough of your own account book, or send a few lines about how your team currently handles follow-up — we'll reply from a real inbox, not a bot.

We reply from a real inbox, usually within one business day.